Shipping policy

If you select USPS as your shipping provider, please understand that the U.S. Post Office does not guarantee estimated ship times. Please allow up to 48 hours processing time before your items are shipped. These 1-2 days are in addition to the estimated days to delivery given by the shipping provider.

We highly recommend purchasing shipping protection we are offering via Route as we will not be replacing orders for lost or stolen packages unless you have purchased shipping insurance. 

NOTICE: Shipping is taking longer than usual these days via ALL METHODS, so please keep that in mind when you place your order.  Both the U.S. Postal Service and private carriers expect shipping delays right now. 

We'll get your items shipped as quickly as possible, but we unfortunately can't control how quickly shipping services can get your items to your doorstep.  We've been getting reports of items marked as "delivered" 24-48 hours before they actually arrive.  Again, we don't have full control over the shipping part of your order once your package has been handed over to the shipper, but if you don't receive your items within a few days of their delivery date, please contact us at team@melaartisans.com